Home / Greenboy3D | Return Policy

Return Policy

Your satisfaction is important to me, and I strive to ensure you have a great experience. If you need to return a product, please review my return policy below.

30-Day Return Policy

  • Eligibility: You have 30 days from the date of delivery to return your Pellet Extruder if you are not satisfied with your purchase.
  • Condition: The product must be returned in its original condition, unused and with all original packaging and accessories included.

Return Process

  • Initiate a Return: To begin the return process, please contact me at kristian@greenboy3d.com with your order details and reason for return.
  • Shipping Responsibility: you are responsible for the shipping costs associated with returning the product. Please ensure the item is securely packaged to prevent damage during transit.
  • Refund Process: Once I receive the returned item and verify its condition, I will process your refund. The refund will be credited to your original payment method within a timeframe of 7 business days.

Additional Information

  • Damaged or Defective Items: If your product arrives damaged or defective, or with missing parts, please contact me immediately. I will work with you to resolve the issue promptly.

I am committed to providing excellent customer service and support. If you have any questions or concerns about my return policy, feel free to reach out.

Thank you for choosing Greenboy3D!